What responsibilities do I assume as a traveler?
Travelers are responsible for: choosing a trip matching with their physical abilities, fitness level and health conditions; arriving at the trip start on time for the meeting scheduled with the Guide; packing for the trip the clothing and gear recommended in the Trip Planner; respecting the laws and customs of countries visited; using any rented or borrowed equipment appropriately and according to guidelines; providing positivity and inspiration to all involved with the group trip.
What is the group organizer's Terms & Conditions?
You can view Wanderful Travel Awaits T&C Policies here
How does the group organizer accommodate people of varying abilities?
On most days of your trip, you’ll have a choice of multiple options. Each day, the guides describe the options and you choose based on how you feel that day. One day you might go for the most challenging. The next day, you may take it easy by choosing the shortest route, leaving more time for relaxation, exploration or mingling with the locals. You and your fellow travelers may spread out over several miles or you may choose to ride or walk together.
Our trips attract people of varying abilities so there’s typically someone else traveling at your speed.
How does it work if I do not want/cannot hike on a day?
If you are not able to hike on one of the days, no worries – your guide will always find the best arrangement to have you (and your luggage) transferred to the next spot.
Do I have to carry my own luggage or gear?
No. On our group trips, the support van carries the luggage.
What is a single supplement?
Since our prices are based on the assumption that two people will share one room (2 beds), we have to charge a single supplement for solo travelers who requires a private room.
When is the balance of my trip due?
The balance of your trip is due 90 days prior to trip starting date, however you may pay the balance at any time between the trip confirmation and 90 days from departure.
Will the price of my trip change?
No, the listed price for your trip when you register is the price you will pay. Even if we change prices after you book, your price is guaranteed.
What are the additional taxes?
Only our Canadian trips require the payment of taxes. For trips in British Columbia for example, GST of 5% applies.
How do you calculate exchange rates when trips are invoiced in CAD and paid in USD?
When clients’ preferred currency is different than the one we invoice the trip with (CAD $ for Canadian trips; USD $ for other trips), we use the live exchange rate on the day we send the invoice.
What is the trip cancellation policy?
Cancellations must be made in writing. All cancellations are subject to a $500USD per person administration fee. The remainder of the deposit is fully refundable up to 90 days before the trip start. If you cancel a trip within 90 days of the tour start, the full trip cost, including the deposit, is not refundable. Because the cancellation policy is strictly applied, purchasing travel protection is highly recommended.
Who should I contact about more questions regarding a group trip?
You should contact the trip organizer: Kelly Smith with Wanderful Travel Awaits. Her email is wanderfultravelawaits@gmail.com.
How do I make a payment for a trip I have already registered for?
CLICK HERE TO MAKE A PAYMENT